Shipping & Delivery

WHERE DO YOU SHIP?

HOW MUCH DOES SHIPPING COST?

 

WHICH CARRIERS DO YOU SHIP WITH?

WILL I BE CHARGED CUSTOMS DUTIES / FOREIGN TAXES?

When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates. We cannot be held responsible for any possible custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer.

 

WHEN WILL MY ORDER BE SHIPPED?

If you submit your order before 12pm (AEST), your order will be dispatched the same business working day. All orders will be shipped within 24 hours of submitting your purchase. During busy times and sale periods, this may take longer.

 

HOW LONG DOES DELIVERY TAKE?

Australia Delivery
Standard shipping : 2-5 business days
Express shipping: 1-2 business days

All Australian orders are sent via Australia Post. *Please note that these are Australia Post’s estimates and delivery times may sometimes vary.

International Delivery
All international orders are sent via DHL E-commerce. Your order will arrive within 3-14 business days from dispatch, times vary based on destination.

 

HAS MY ORDER BEEN SHIPPED YET?

Once we have shipped your order, we will send you a tracking number so that you will be able to track the progress of your order.

 

HOW CAN I TRACK MY ORDER?

AUSTRALIA: Enter your tracking number here.

REST OF THE WORLD: Enter your tracking number here.